Last Updated: [23 May 2023]
Please read these Terms and Conditions ("Terms") carefully before using the website www.atfrits.com ("Website") owned and operated by atFrits Dog Hotel and Daycare Centre ("atFrits," "we," "us," or "our"). These Terms govern your access to and use of the Website, as well as any services, products, information, or materials provided by atFrits through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.
1.1. atFrits provides dog boarding, daycare, grooming, training, and related services ("Services") to pet owners ("Clients") at our Dog Hotel and Daycare Centre located in South Africa. The Website serves as an informational platform about our Services, including but not limited to rates, policies, and online booking capabilities.
1.2. The availability of certain Services may be subject to change without prior notice. atFrits reserves the right to modify, suspend, or discontinue any aspect of the Services, including the Website, at any time without liability.
2.1. Eligibility: By accessing or using the Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, you further represent and warrant that you have the authority to bind that organization to these Terms.
2.2. Account Creation: Some features or functionalities of the Website may require you to create a user account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. You must notify atFrits immediately of any unauthorized use of your account.
2.3. Prohibited Activities: When using the Website, you agree not to engage in any of the following prohibited activities:
2.4. Website Content: The content available on the Website, including but not limited to text, images, videos, logos, and trademarks, is the property of atFrits or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or exploit any part of the Website's content without prior written permission from atFrits.
3.1. Booking Process: The Website allows Clients to book Services at atFrits. All bookings are subject to availability and acceptance by atFrits.
3.2. Rates and Payment: The rates for Services are provided on the Website and are subject to change without notice. Payment for Services must be made in accordance with the payment terms specified on the Website. atFrits may require a deposit or full payment in advance to secure a booking. All payments are non-refundable unless otherwise stated.
3.3. Cancellations: Cancellation policies for Services are available on the Website and may vary depending on the type of Service and the booking. Clients are responsible for reviewing and complying with the applicable cancellation policies.
4.1. To the extent permitted by law, atFrits shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or the Services, including but not limited to any damages resulting from errors, interruptions, viruses, or other harmful components.
4.2. atFrits shall not be responsible for any loss or damage to pets, personal belongings, or property of Clients, except where such loss or damage is directly caused by the gross negligence or willful misconduct of atFrits.
You agree to indemnify, defend, and hold harmless atFrits, its directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your breach of these Terms or your use of the Website or Services.
These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these Terms, the Website, or the Services shall be submitted to the exclusive jurisdiction of the courts located in South Africa.
7.1. Entire Agreement: These Terms constitute the entire agreement between you and atFrits regarding your use of the Website and supersede any prior or contemporaneous agreements, understandings, or representations.
7.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
7.3. Waiver: The failure of atFrits to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by atFrits in writing.
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must refrain from using the Website.