The capitalized words in this policy have specific meanings defined under the POPI Act. The definitions provided have the same meaning whether they appear in the singular or plural form.
Collecting and Using Your Personal Data
Types of Data Collected
While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
We may use your personal data for the following purposes, in compliance with the POPI Act:
To provide and maintain our service, including monitoring the usage of our service.
To manage your account: We use the personal data you provide to manage your registration as a user of the service. The information you provide grants you access to various functionalities available to registered users.
For the performance of a contract: We process personal data to develop, comply with, and fulfill the purchase contract for products, items, or services you have purchased or any other contract with us through the service.
To contact you: We may contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application. This contact may include updates, informative communications related to the service's functionalities, products, or contracted services, including necessary or reasonable security updates.
To provide you with news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
To manage your requests: We attend to and manage your requests to ensure quality service.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets. This may occur as a going concern or as part of bankruptcy, liquidation, or similar proceedings in which personal data held by us about our service users is among the assets transferred.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our service, products, services, marketing, and overall user experience.
We may share your personal information in the following situations, as permitted by the POPI Act:
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our service, or when we are legally obligated to retain this data for longer periods.
Your information, including personal data, may be processed at our operating offices and other locations where the parties involved in the processing are located. This means that your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. The data protection laws of these locations may differ from those in your jurisdiction.
Under certain circumstances, the company may be required to disclose your personal data if mandated by law or in response to valid requests by public authorities, such as a court or government agency.
The company may disclose your personal data in good faith belief that such action is necessary to:
While we strive to use commercially acceptable means to protect your personal data, it is important to note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal data.
The service providers we engage with may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our service in accordance with their Privacy Policies.
We may use third-party service providers to monitor and analyze the use of our service.
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our service and shares it with other Google services. Google may use the collected data to personalize ads within its own advertising network.
For more information on Google's privacy practices, please visit the Google Privacy & Terms web page.
We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You have the option to opt-out of receiving these communications by following the unsubscribe link or instructions provided in any email, or by contacting us directly.
We may use Email Marketing Service Providers to manage and send emails to you.
We may process your personal dataunder the following conditions:
In any case, we are ready to clarify the specific legal basis that applies to the processing, whether it is a statutory or contractual requirement, or a requirement necessary to enter into a contract.