atFrits · December peak 17 Dec 2026 – 6 Jan 2027
December dog boarding FAQ: booking, deadlines and what to expect
Planning to travel over the festive season? This page answers the practical questions about booking your dog's December stay at atFrits, 117 Castle St, Cape Town City Centre: how to book, when your booking is confirmed, what to have ready and what to expect on the day. For the full picture of December at atFrits, including live cameras, fireworks and what to pack, see our December holiday dog boarding page.
Booking questions, deadlines and what to expect
How do I book my dog's December stay?
Bookings are made online through our booking portal. Register and enter your details, then click Book a Spot and choose your dates. Our team will then confirm your dates, room type and any extras. You can also call us on 021 200 4244.
When is my December booking confirmed?
Your booking is confirmed once we receive your holding fee (deposit). The holding fee must be paid within 48 hours of making your reservation, and it is what holds your room over the peak period.
How early do December dates fill up?
We can't promise a cut-off date, so book early, as peak dates fill first. Once our rooms are allocated we can't add more, so we recommend booking as soon as your travel plans are set.
Which dates does the 2-night minimum apply to?
The 2-night minimum applies to peak bookings from 17 December 2026 to 6 January 2027. Please plan any sleepover in this period for at least two nights when you choose your dates.
My dog has never stayed with you. When should I book their assessment day?
Book it well before your December stay. Every new dog starts with a daycare assessment day, never a sleepover, much like a child wouldn't sleep over on their first day at a new school. Drop-off is at 08:00 and pick-up is from 15:00.
What happens on the assessment day?
Your dog spends the day at daycare, playing and resting under the watch of our team. All dogs staying with us are screened to understand their temperament and social behaviour, so we get to know your dog before their first night with us.
What does my dog need before check-in?
Vaccinations must be up to date, and dogs over 6 months must be sterilised, in line with the City of Cape Town Animal Keeping By-law. Your dog should also be on regular flea, tick and deworming treatment, and wear a collar with a name tag. See our full dog policy on the rates page.
Which room types can I book for December?
December sleepovers are booked as a Deluxe Suite, the Fritsidential Suite or the Dog Dormitory. Current prices for every room type are listed on our rates page, and our team will confirm your room when they confirm your booking.
Is Nightcare an option instead of a sleepover?
Nightcare runs from 19:00 to midnight and is not a sleepover, so your dog goes home by midnight. It must be arranged with the front desk before check-in. Daycare runs from 6am to 7pm.
Can I add a groom to my dog's December stay?
Yes, once your dog has settled in with us. The grooming parlour is open Monday to Sunday, 08:00 to 16:30, and we never groom a dog on their first day. Ask our team to time the groom for collection day so your dog comes home fresh.
Is someone with the dogs on Christmas Day and New Year's Eve?
Yes. The dog hotel is open 24 hours a day, 7 days a week, 365 days a year, so our team is with the dogs right through Christmas and New Year. Read how we look after dogs during fireworks on our December holiday boarding page.
Where are you, and how do I contact you?
We're at 117 Castle St, Cape Town City Centre. Call us on 021 200 4244 or email info@atfrits.com, and our team will help with your December booking.
